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Apple Mail email setup tutorial (Yosemite)

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Creating An Email Account

Before proceeding, you’ll be required to setup an e-mail address within cPanel before setting it up in Apple Mail. View the guide here: Guide: Creating an email account If your email address already exists within cPanel, please proceed with following the instructions below.

Automatic Setup Guide (Recommended)

The automatic setup guide is recommended as you will not be required to manually input any settings, simple download the configuration file using the steps below and your email account will be setup and ready to use. Please ensure that you’re performing the steps below from the device that you wish to cofigure your email account on.

1. Log into cPanel (cPanel login guide) 2. Select the ‘Email Accounts’ option under the ‘Mail’ tab 3. If you haven’t already created an email address, you may create one now 4. Select the ‘More’ button besides your email address 5. Select ‘Configure Email Client’ option 6. Depending on the version of Mac you’re using:

Prior to Lion (10.4+) Select the ‘IMAP over SSL/TLS IMAP‘ option besides ‘MacOS Mail.app for versions prior to Lion (10.4+)‘ & follow the on screen prompts

Lion (10.7+) Select the ‘IMAP over SSL/TLS IMAP‘ option besides ‘MacOS Mail.app for Lion (10.7+)‘ & follow the on screen prompts

Mountain Lion (10.8+) Select the ‘IMAP over SSL/TLS IMAP‘ option besides ‘iOS for iPhone/iPad/iPod and MacOS Mail.app for Mountain Lion (10.8+)‘ & follow the on screen prompts

Once completed your email address will be automatically configured on device that you’ve downloaded this file onto.

Manual Configuration Guide

In this knowledgebase article we will assist you with adding and configuring a new email account in your Apple Mail, we assume that you have already created your email account within your cPanel account.

Click Mail on the menu bar. Select Add Account. Select the radio button next to Add Other Mail Account and click continue. You will now be asked to fill in your email credentials: Full Name: The name displayed to the email recipient. Email Address: The email account you wish to connect to. Password: Email account password.

Click Next.

You will now be asked to enter your incoming mail server details: Account Type: Select POP or IMAP (for the purpose of this tutorial, we are using IMAP). Mail server: mail.yourdomain.com, where yourdomain.com is your domain name. You may alternatively also use the server hostname. User Name: The email address of the account you wish to connect to. Password: The password used for this email account.

Click Next. You may get another warning message about Apple Mail not being able to verify the identity of the server you are attempting to connect to. Simply click Connect to continue. You will now be asked to provide additional information about the incoming mail server: Path Prefix: You may leave this field blank as it is an optional field. Port: Your incoming mail server port number, for non SSL it would be, 110 for POP or 143 for IMAP, for SSL it would be 995 for POP or 993 for IMAP. Select the Use SSL tick box if you are using an SSL port. Authentication: Password.

Click Next You will be then asked to enter in your outgoing mail server details: SMTP server: mail.yourdomain.com, where yourdomain.com is your domain name. You may alternatively also use the server hostname. User Name: The email address of the account you wish to connect to. Password: The password used for this email account.

Click Create. You will now be asked to provide additional information about the outgoing mail server. Port: For Non SSL enter 587, for SSL enter 465. Select the Use SSL tick box if you are using an SSL port. Authentication: Password.

Click Create. Close the Mail application and re-open it. Click on Mail and then select Preferences. Select Accounts and then click on the account you want to edit, then click Advanced. In the pop up window, uncheck Automatically detect and maintain account settings.

Click on Account Information. Click on the Outgoing Mail Server(SMTP) server list and select Edit SMTP Server List.

Click on the SMTP server you are using for this account. Click on Advanced and uncheck Automatically detect and maintain account settings. Click OK and close the accounts window. You have now completed setting up your email account on your Apple Mail.

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